Legal

Privacy Policy

Effective: February 2026

Systemthink Analytics Inc. ("Systemthink," "we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect information when you visit our website or engage our services.

Information We Collect

We collect information you voluntarily provide when you contact us via email, phone, or our website — such as your name, email address, organization, and details about your inquiry. We do not collect information through automated forms, tracking pixels, or third-party analytics tools on this website.

How We Use Your Information

We use the information you provide to respond to your inquiries, deliver consulting services, communicate about ongoing engagements, and send relevant follow-ups only where you have expressed interest. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies and Tracking

This website uses Google Analytics to understand how visitors interact with our site — such as which pages are visited, how long visitors stay, and how they found us. Google Analytics uses cookies to collect this information anonymously. No personally identifiable information is collected through analytics.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on or by adjusting your browser's cookie settings.

Data Storage and Security

Information shared with us during client engagements is stored securely using industry-standard practices. We retain client information only as long as necessary to fulfill our obligations and applicable legal requirements. We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.

Third-Party Services

In the course of delivering services, we may use third-party tools and platforms (such as cloud infrastructure, project management, or communication tools). These services have their own privacy policies, and we select providers with appropriate security and privacy practices.

Your Rights

You may request access to, correction of, or deletion of any personal information we hold about you. Canadian residents have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA). To exercise any of these rights, contact us at [email protected].

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Contact

If you have questions about this policy or how we handle your information, contact us at [email protected].